Frequently Asked Questions

What do I need to know before buying a neon sign?

Before buying a neon sign, consider factors such as the purpose and placement, design and size, budget, quality, and whether you prefer a pre-made or custom design.

 

What are 5 interesting facts about neon?

Neon is a noble gas that doesn't readily react with other elements.

Introduced in 1912 by French chemist Georges Claude, neon signs gained popularity in the 1920s and 1930s.

Different gases and coatings produce various colors in neon signs.

Neon lights are commonly used in art and design due to their unique glow.

Neon signs have a history rooted in advertising and have become iconic cultural symbols.

 

How long can a neon sign stay on?

We use high quality LED strips. Under normal indoor use, the general lifespan of LED lights is between 25,000 and 50,000 hours. The actual lifespan will be affected by factors such as usage time and usage environment. Please pay attention to reasonable use and avoid environments with excessive temperature and humidity.

 

Is it expensive to run a neon sign?

Yes, running a neon sign can be relatively expensive as they consume more energy compared to energy-efficient alternatives like LED signs.

 

How do I wall mount my neon light?

Follow the manufacturer's instructions for wall mounting, which typically involves securing the neon sign with brackets or screws.

 

What if I want a sign that I can't create using your custom tool?

Check with the supplier if they offer custom design services beyond their online tool, as some may accommodate unique requests.

 

Are your LED neon lights battery-operated or do they plug in?

Confirm whether LED neon lights are battery-operated or require a plug-in power source based on the product specifications.

 

What if my sign is damaged in transit?

Contact the seller immediately, and document the damage with photos. Reputable sellers usually have policies for handling such situations.

 

What are the backboard options?

Explore different backboard materials such as acrylic, metal, or wood for mounting the neon sign. The choice depends on personal preference and the desired aesthetic.

 

Can I use my new LED neon sign outdoors?

Verify with the supplier if the LED neon sign is suitable for outdoor use, as not all neon signs are weather-resistant.

 

How long does custom neon sign creation take?

Check with the manufacturer for the estimated time it takes to create and deliver a custom neon sign, as it may vary depending on complexity and demand.

 

Why LED Neon signs are better?

LED neon signs are often considered better due to their energy efficiency, durability, and cost-effectiveness compared to traditional neon signs.

 

What if I want a sign that is partially neon?

Discuss with the manufacturer if they can create a sign with a combination of neon and other materials to suit your specific design preferences.

 

How big can my Neon sign be?

Inquire about the maximum size limitations for neon signs with the manufacturer to ensure it fits your intended space and meets your size requirements.